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Aerobed Sleep Away Elevated Inflatable Bed | 
| Brand: Aero
Category: Kitchen
Buy Used: $149.97 - $207.23
as of 7/30/2010 07:50 CDT details
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Rating: 5 reviews
Color: Blue
Size: Twin
Shipping Weight (lbs): 1
Dimensions (in): 43 x 18 x 78
Model: 7811-PARENT
ASIN: B00153CW7A
Release Date: April 1, 2008
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| Features:
| • | Bed inflates in less than 3 minutes | | • | Exclusive Quick Air Release Valve will deflate the Aerobed in 60 seconds | | • | Puncture-resistant, heavy-gauge, non-allergenic PVC vinyl mattress | | • | Two times the height of an original Aerobed with a 18" high sleep surface | | • | This bed when inflated is 78"x43"x18" |
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| Editorial Reviews:
Product Description
The Aerobed Sleep Away Elevated is the perfect addition to any home or weekend getaway. With its built-in hands-free pump makes inflating and deflating the bed easy with the turn of the dial. The additional bed height provides the superior convenience and comfort that you would expect in any Aerobed product. Our exclusive pyramid design prevents the bed from swaying and provides added edge support so you can get on and off the bed with ease. The portability and durability of the Sleep Away Elevated make it ideal for overnight guests, visiting family and friends, vacation homes, dorm rooms or anywhere you need a quick and comfortable extra bed.
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| Customer Reviews:
Great product -- works best if you push it up against a wall or furniture January 8, 2010
Mahlers2nd
20 out of 20 found this review helpful
I bought one of these when we first adopted our puppy and I was going to sleep in the basement with him while I was crate training him and needed to take him out 2-3 times per night. It was quite comfortable and very convenient and I wound up sleeping on it for about 4 weeks straight twice within 6 months (we adopted 2 puppies within six months!)
Pros:
-- It was fast and easy to set up due to its integrated pump (about 5 minutes top to fully inflate)
-- I really liked the ability to set the firmness of the mattress -- at its firmest, it was more supportive than my real bed. I was impressed that it really held air and didn't need frequent re-inflation.
-- Taking it down is also quick with the big air-release clip.
-- Durable -- it withstood a lot of abuse from my kids who treated it like a trampoline and from my dogs (once fully grown) who felt like it was made for them.
-- Comfort -- we used this in our guest room and our guests were given the option to sleep on a futon or this mattress and they always chose this mattress and usually wound up buying one themselves after they tried it out here.
-- Height -- I'm too old to climb up off the floor and single-height mattresses tend to "bottom out" and not provide enough support.
-- Price -- you can't beat the price for a guest bed and guests don't seem to object.
Cons:
-- It is made of very heavy material and that does tend to make it cumbersome to move around -- you kind of have to roll it as a blob or drag it.
-- Slides easily and pillows fall off the end easily if you don't have to braced against a wall or another piece of furniture.
-- The channels can be felt even through a mattress pad. However, if you buy a foam topper, that solves that problem.
Because of the fact that my kids were very rough on it, it did develop a slow leak after about 5 years. I was never able to find where it was leaking from so I will be replacing it. But it has become a necessity in our house because we don't want to dedicate the space for a permanent bed and it is really nice to be able to take it to beach condos for extra bedding.
[NCJAR]
no problems January 6, 2010
Seth Brumbaugh
5 out of 5 found this review helpful
I travel for work and I use the aero bed, since it is easy to pack and move. I have used it everyday for 6 months and no problems. I put a thin foam pad on top for some insulation during the winter months. about every 2 weeks I need to fill it up with some air to make it firm again. Just a pain some times to keep the sheets from sliding off the bed.
 Aerobed's product is garbage and their customer service is even worse! January 2, 2010
Mark (USA)
32 out of 39 found this review helpful
Do not just take my word for it. See similar complaints all over the internet; I bought their top of the line mattress and withing six months it leaked badly. More on that in a minute. First let me tell you about my experience with Aerobed Customer Diservice department. Getting a replacement was an exercise in patience and persistence. First call took at least 20 minutes to get a live person to answer. They promised to email me a claim form which I did not receive. So, another call and another 20-30 min on hold. Claim form was promised again. This time in order to avoid another call back I requested it to be sent to 2 email addresses just to be sure. Neither email was received. Another call, another 20-30 min hold time. This time I told them I would not hang up until I got the email. Amazingly, the email arrived this time. Among other things this email will recommend that you send in your claim using a form of delivery that is traceable. Their policy requires you cut off a certain label and return it to them. Cutting out this label destroys the old product. So for some reason if your claim got lost in the mail you would be out of luck. Next time I called I was driving. After another 20-30 min on hold, I told them I was calling to confirm my order was received. I was asked if I had a tracking number. Minor mistake; I had left that at home. I asked the rep if he could please first try to locate my claim and if he could not locate it I would then call back with tracking number. I was told they will not even loolk for your claim unless you provide a tracking number. Bottom line:
DO NOT SUBMIT YOUR WARRANTY CLAIM WITHOUT A TRACKING NUMBER OR YOUR CLAIM WILL NEVER BE PROCESSED!!!
What transpired over the next month was multiple call backs. Every one of them resulting in 20-30 min hold time. Every one resulted in a broken promise that replacement would ship within either a few days or a week. One, excuse was that they were closed for inventory. So of course that drug it out even longer.
I finally received a replacement only after I made enough noise to Amazon that they apparently intervened on my behalf with the manufacturer. The replacement I got after all that was a smaller cheaper model with less features. It came in a generic brown cardboard box with just the dimensions and country of origin (China) rather then the glossy packaging of the origin product. I am left to speculate that they bought truckloads of the cheapest inferior product they could find in order to rid themselves of hundreds or thousands of legitimately disgruntled warranty claimants who were clogging their phone lines.
Within several months, the replacement leaked worse then the original.
Terrific product-poor phone December 26, 2009
B. Harris (Los Angeles)
31 out of 31 found this review helpful
The bed was/is terrific. We use it for guests at our home, and for ourselves on the road. AeroBed service is ultimately terrific, when you finally get to talk to someone. Alas they believe in 'Your business is important to us...meanwhile here's a commercial..." 20 minutes later, all is almost forgiven. After a short while our mattress sprang a small leak. We tried all the recommended actions to repair the leak. When we couldn't fix it, after finally getting through to someone, they were terrific - exchanged the product, and did so quickly, and with no cost to us beyond very small postage.
Sleep well December 20, 2009
M. Turton (USA)
9 out of 10 found this review helpful
Really easy to use, we moved to the US and required a mattress until our shipment arrived from the UK. 6 weeks sleeping on this was very comfortable and I would recommend this to anyone needing a bit more comfort than the thinner inflatable mettresses.
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